1. Introduction

CoolVikalp respects your privacy and aims to be transparent about how information may be handled when you visit or interact with our website.

This Privacy Policy explains the types of information that may be collected, how that information may be used, and the choices available to visitors.

By using CoolVikalp, you acknowledge this Privacy Policy and the practices described here.

2. Information We May Collect

Depending on how you use the website, we may collect or receive different types of information.

Information you provide

If you voluntarily contact us, for example through email or a contact form, you may provide information such as your name, email address and the contents of your message.

Automatically collected information

Like many websites, CoolVikalp may receive technical information when you visit, such as your IP address, browser type, device type, operating system, referring page and general website usage information.

This information may be collected through server logs, analytics tools, cookies or similar technologies.

3. Cookies and Similar Technologies

CoolVikalp may use cookies and similar technologies to help the website function, understand how visitors use the site, remember preferences or improve the website experience.

Cookies are small data files stored on your device by a website or service.

Your browser may allow you to control or disable cookies. Disabling certain cookies may affect some website functionality.

4. Analytics and Website Performance

We may use analytics or website performance services to understand how visitors interact with CoolVikalp.

Such information may include pages viewed, approximate geographic information, device information, referral sources and general usage patterns.

Analytics information is generally used to improve website content, navigation, performance and user experience.

6. How Information May Be Used

Information may be used for purposes including:

• Providing and maintaining the website.
• Responding to enquiries and feedback.
• Improving website content and user experience.
• Understanding website traffic and performance.
• Detecting technical problems, abuse or security issues.
• Complying with applicable legal obligations.

7. Information Submitted Through Contact

If you contact CoolVikalp by email or through a contact form, we may retain the information you provide in order to respond to your enquiry, maintain records of communications or address an issue you report.

We do not ask you to provide sensitive personal information through the website unless it is necessary for a specific service and appropriate safeguards are available.

8. Third-Party Services and Websites

CoolVikalp may link to third-party websites and services, including retailers, payment providers, analytics services, advertising platforms and other external services.

Once you leave CoolVikalp and interact with a third-party website, that third party’s privacy policy and terms apply.

We encourage you to review the privacy policies of third-party services before providing information to them.

9. Amazon and Retailer Links

Some product links on CoolVikalp may direct you to Amazon.in or other retailers.

These retailers may use cookies, tracking technologies or other mechanisms to recognise referrals and process purchases according to their own policies.

CoolVikalp does not control the privacy practices of those external retailers.

10. Data Security

We take reasonable measures to protect information handled through the website.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information.

11. Data Retention

Information may be retained for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, resolve enquiries, prevent abuse or comply with legal obligations.

12. Children’s Privacy

CoolVikalp is not specifically directed toward children.

We do not knowingly seek to collect personal information from children through the website.

If you believe that a child has provided personal information to us, please contact us so that the matter can be reviewed.

13. Your Choices

Depending on the information and circumstances, you may have choices regarding cookies, marketing communications or information you voluntarily provide.

You can also contact us with questions about information you have submitted directly to CoolVikalp.

14. External Links

CoolVikalp may contain links to websites operated by other organisations.

We are not responsible for the privacy practices, content or security of external websites.

Please review the privacy policy of each external website you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology or applicable requirements.

The updated version will be published on this page with a revised “Last updated” date.